Accessibility Statement

1. Our standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium, across the Services. Accessibility is an ongoing effort, and we test and improve the Services as they change.

2. What we do

• Build pages with meaningful headings, landmarks, labels and text alternatives, and use native controls where possible.
• Support keyboard use throughout, with visible focus, logical order, focus kept inside open dialogs and returned when they close, and a skip from repeated navigation where provided.
• Maintain color contrast, never rely on color alone, and respect your reduced-motion setting.
• Make text resizable and layouts usable at narrow widths and high zoom.
• Give maps list and text alternatives, such as listing cards, addresses and the nearest-schools list, and keep map controls keyboard reachable.
• Announce search results, form errors and status messages to screen readers.
• Review new features against WCAG criteria and test with keyboards, screen readers and automated tools.

3. Known limitations

• Interactive maps from Mapbox may be difficult to use with some assistive technologies; the same listings and addresses are available in the results list and on listing pages.
• Photos, floor plans, plat maps, surveys and PDF documents are supplied by listing professionals and may lack text descriptions or accessible structure. Contact the listing professional, or us, for an accessible alternative.
• Checkout and the billing portal are provided by Stripe, and Google sign-in by Google, under their own accessibility programs.
• Embedded video and virtual-tour players are provided by third parties and may not offer captions or full keyboard support.

4. Get help or give feedback

If you have trouble using any part of the Services, or need information in another format, tell us. Please include the page address, what you were trying to do, and the browser and assistive technology you use. We will try to respond within five business days and to provide the information or service another way while we work on a fix.

Email

accessibility@addresswell.co

Alternative

support@addresswell.co

5. Accessibility and fair housing

Professionals who advertise on Addresswell must make reasonable accommodations as fair housing law requires. See our Fair Housing Policy (/legal/fairhousing).

6. Review

This statement was last reviewed on the date shown above. We update it as we make changes or learn about new barriers.